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Telecommunications Provider Consulting |
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In today’s world of technology and telecommunication convergence, we are experiencing the integration of voice, data and video. Local government staff rarely has the in house knowledge or time tor research which application will work best for their community. We team with local governments by providing honest and unbiased consultation services on the latest complex telecommunication technology solutions. Our staff has years of experience working with private businesses, government organizations, and communities to help them understand how to fully leverage telecommunications technologies and meet today’s ever-changing requirements within their organizations.
We assess your community’s daily operational practices and help you improve government communication through strategic planning sessions with key members of your staff. Our process is designed to identify weaknesses in you current system then establish goals which allow for community growth. We also physically inspecting all available levels of transport methodology (TDM, VoIP and Wireless) and analyze whether the current telecommunications network will meet future business needs. We inspect your cabling infrastructure to verify its ability to support VoIP and converged communications. We provide you with a telecommunication assessment that points out the shortcomings of your current system; then explain how added benefits from new technology design alternatives will increase your operating efficiency.
We help you locate the ideal vendor for your community by designing a clear and descriptive RFP that outlays the requirements of your staff on which vendors can bid to install a custom designed phone system. We thoroughly review and evaluate all the RFP bid responses and objectively guide top management through the selection process so you have all the needed information to make an informed telecommunication purchase.
We oversee and manage the installation of the new system to ensure you receive exactly what was purchased, verify your staff is adequately trained and the final product meets all your needs and expectations. Our goal is to ensure your satisfaction, by increasing your productivity, and improving customer service with the optimum telecommunications solution for your community thereby maximizing ROI.
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